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PHC Tech
Privacy Policy

Last Updated: 21st July 2025

Primary Health Care Technology Pty Ltd ACN 670 514 637 (“PHC Tech”, "we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

This Privacy Policy explains how we collect, use, disclose, and store your personal information through our website, hosted on the Wix.com platform (the “Site”).

1 

What Personal Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Messages or form submissions

  • IP address and browser/device information

  • Usage data (e.g. pages visited, time spent on the site)

  • Any other personal data you provide to us voluntarily

2

How We Collect Information

We collect personal information in the following ways:

  • When you complete forms on our website (e.g. contact, subscription, bookings)

  • Through cookies and similar technologies (see Section 4)

  • Via third-party tools integrated into our Wix site (e.g. analytics, marketing integrations)

3

Why We Collect Personal Information

We collect your information to:

  • Provide, operate, and improve our website and services

  • Respond to inquiries and communicate with you

  • Understand visitor behaviour and improve the user experience

  • Send newsletters or updates (if you opt-in)

  • Comply with legal obligations

4

Cookies and Tracking Technologies

Wix uses cookies and similar technologies to:

  • Enable website functionality

  • Measure website traffic and performance

  • Personalise user experiences

  • Track user behaviour (e.g. via Google Analytics, Wix Analytics, Facebook Pixel)

 

You can manage or disable cookies through your browser settings.

5

Third-Party Services

We may use third-party tools integrated through Wix, such as:

  • Google Analytics

  • Wix Bookings / Wix Forms

  • Wix Chat

  • Email marketing tools (e.g. Wix Ascend)

 

These tools may collect information as described in their own privacy policies. We recommend reviewing their terms if you use these services.

6

Storage and Security

Wix.com stores data in secure servers located in various jurisdictions, including the United States, Ireland, South Korea, Taiwan, and Israel.

 

We and Wix implement security measures to protect your information. However, no online transmission is fully secure.

7

Disclosure of Personal Information

We do not sell or rent your personal information collected on this site. We may disclose your data:

  • To trusted service providers (e.g. Wix or analytics platforms)

  • If required by law or to respond to legal processes

  • To protect our rights, safety, or property

8

International Transfers

By using our site, you consent to your data being transferred to and processed in countries outside of Australia, including countries where data protection laws may differ.

9

Access and Correction

You may request access to the personal information we hold about you or ask for it to be corrected by contacting us at privacy@phc.tecnhnology. We may require identity verification.

10

Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Lodge a complaint about how we handle your personal information

 

To make a complaint, please contact us first. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

11

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated “Last Updated” date.

12

Contact Us

If you have questions about this policy or wish to access or correct your data, contact: privacy@phc.technology or use the online “contact us” form

Primary Health Care Technology Pty Ltd   © 2025

We acknowledge the Traditional Custodians of the land on which we live and work. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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We are committed to providing inclusive, respectful, and safe digital technologies to people of all backgrounds, identities, and abilities.

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